Sales & Guest Experience Specialist

Looking for a sales specialist job in Roatan?
Island Diving Center is hiring a motivated and people-focused team member to help us connect guests with world-class dive experiences. If you’re passionate about tourism, enjoy working with people, and want to thrive in a friendly, ocean-loving team, this opportunity is for you

Why This Sales Specialist Job in Roatan Stands Out?

About Us

Located in the heart of Roatan’s dive tourism scene, Island Diving Center is a boutique, full-service dive operation specializing in PADI courses, daily diving, snorkeling, and sightseeing excursions. Our team is dedicated to safety, personalized service, and sharing our love of the ocean with every guest.

As our Sales & Guest Experience Specialist, you will:

  • ● Manage incoming guest inquiries via phone, email, and online platforms
  • ● Promote dive packages, certification courses, excursions, and equipment rentals
  • ● Convert interest into bookings through engaging communication and follow-ups
  • ● Update the CRM with lead details, booking status, and guest preferences
  • ● Collaborate with operations and dive instructors to ensure seamless guest experiences

Role Overview

What You Bring

  • ● Excellent communication skills (English fluency essential; Spanish a plus)
  • ● Previous experience in sales, hospitality, or customer-facing roles
  • ● Strong follow-up and organizational skills
  • ● Positive, friendly, and service-oriented attitude
  • ● Local to Roatan or open to relocating

What We Offer

  • ● Competitive base salary plus commission on sales
  • ● Salary increase after 3 months based on performance
  • ● Free recreational dive course or specialty after 3 months
  • ● Unlimited fun diving on your days off
  • ● Bring a family member to dive for free once per week
  • ● 14 salaries per year (for Honduran citizens or foreigners with a Honduran work visa)
  • ● Training in CRM tools, sales techniques, and dive industry insights
  • ● Work-life balance within a close‑knit, aloha-style team
  • ● Twice-a-year team days — we take a day off to explore the island, barbecue, and have fun together
  • ● The opportunity to live and work in paradise, doing what you love
  • ● Career growth—progress to team leader or dive ops roles

How to Apply

Ready to join us?
  • ● We’ll be reviewing applications weekly, next steps will be sent via email

Why You’ll Love Working Here

  • ● Immersion in island culture every day
  • ● A small team that values teamwork, fun, and shared ocean adventures
  • ● Opportunities to join beach clean-ups and tropical conservation efforts